Grey Labelling The Zee Drive Client
The Zee Drive client tool, which you deploy to your customers, can optionally be to show your organisation name, contact details and website link on the Zee Drive Client Console. Users opening the Zee Drive Client Console via the Windows system tray will then be presented with your organisation name and contact details should they need support.
If the user then clicks the blue link from the previous screenshot, or clicks the "What do you want to do?" action button and clicks the "Find out who to contact for support" option:
They are presented with the full contact details of your organisation which can include a link to your website:
These settings are all configured via the grey labelling settings in the Partner Console. To get started, open the Partner Console and navigate to the customer listings page, then continue with the steps below:
Select the customer subscription you want to configure the grey labelling settings for, click the action button then click the "Set up grey labelling for this customer" option
The busy indicator will show as the current settings are retrieved
Leave the selection on the "Set up or modify" option then click Next
Enter your organisation name and click the Next button
Enter your support contact information. This will be presented to the users of the subscription. URLs will be shown as clickable links. Click the Preview button to check how it will look for the end users
After previewing, click Go Back then click the Next button
You're ready to publish your grey labelling settings. Click the Publish button
The busy indicator will show whilst your changes are published. After the process is completed, you'll see a green tick mark. Click the Return button to return to the customer listing page
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